How to send a receipt
Receipts go to your company’s Magic Box address, built from your company registration number with no hyphens or other punctuation — for example magicbox+1234567@risegroup.eu. A paper receipt can also be photographed straight from the app: Expenses and travel claims → Add expense.1
A PDF whenever one exists
Download the PDF from the web shop or the service’s billing page, or forward the email the receipt arrived with. Don’t photograph the screen and don’t print a PDF to photograph it — the original file is always sharper than a picture of it.
2
A photo for paper receipts
Photograph the whole receipt straight from above, in good light, with every line readable.
3
Context in the message text
If the expense type needs context, write it in the email. On a paper receipt you can also write it by hand before photographing.
When a receipt comes with context, send one receipt per message so the details attach to the right receipt. Otherwise separate them clearly enough in the message that the AI can tell which note belongs to which receipt.
What a receipt has to show
A valid receipt is an itemised receipt or invoice from the seller.The threshold above which the buyer’s name is required, and the VAT rules behind these fields, depend on the country your company is registered in. Your Rise accountant team will tell you the thresholds that apply to you.
- Hotels: an itemised hotel invoice showing the nights and any extra services. A booking confirmation is not enough.
- Restaurants: an itemised bill with food and alcohol shown separately.
- Foreign receipts: fine as they are, as long as the details above are visible.
When context is needed
Context is only needed when the receipt itself doesn’t show which account the cost belongs to, or whether the VAT is deductible.No context needed: advertising, software and licences, equipment, furniture, office supplies, books and magazines, training and conferences, phone and internet subscriptions. Just send the receipt.
How entertainment, staff welfare and gifts are treated for VAT and income tax depends on the country of registration. The context you write is what lets your accountant team apply the right rule — the rule itself is theirs to apply, not yours.
Example messages
Checklist before you send
- A PDF attached if one exists — otherwise a clear photo of the whole receipt
- The receipt is itemised, not just a card payment slip
- Seller, date, items, VAT and total are all visible
- Context written if it’s a restaurant, alcohol, shop purchase, gift, taxi, trip or recruitment ad
- Sent to your company’s Magic Box address
Related pages
Expenses
What happens to a receipt once it’s in Rise.
Magic Box
The same address also takes invoices and other documents.
For Employees
What else is expected of an employee in Rise.
Dimensions
Project and cost-centre allocation, done for you.