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The fastest way to get help is to message your accountant team directly in the Rise app — they know your books and can answer questions about your specific situation without you needing to explain your setup from scratch. For general inquiries, or if you’re not yet a customer, use the options below.
If you’re already a customer, Talking to Your Accountant is the page you want — it covers the chat, sending files, the AI accountant, and response times.

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Contact Options

In-App Chat

Message your certified accountant team directly from the Rise mobile app or web dashboard. This is the best channel for questions about your books, expenses, invoices, or compliance — your team has full context on your account.

Email Support

For general questions, contact support@risegroup.eu. For new customer inquiries, email jani@risegroup.eu.

Phone

Call Jani Karhunen, Country CEO (Finland): +358 44 776 7828. Available during Finnish business hours.

Book a Meeting

Schedule a call at meetings-eu1.hubspot.com/jani1 to discuss whether Rise is right for your business.

WhatsApp

Chat with the team on WhatsApp: +358 44 776 7828.

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Response Times

Here’s what to expect when you reach out, depending on how you contact us:
For urgent compliance matters — such as an incoming tax audit or a missed filing deadline — mark your message as urgent in the app. Your accountant team escalates these same-day.